Website Policies &
Method of Payment & Tax
Assembly of Bicycles & Credit
Money Back Guarantee
Returns & Exchanges
Product Information & Support:
Owner's Manual, Assembly Info, & Technical Specs
Service & Maintenance
Recall Safety Information
Nirve bicycles and components are only available to customer (shipment address) within the 50 States in the U.S.A.*. For international customers, please contact our international distributors here.
*Alaska and Hawaii: Please call our customer service at 1.888.BY.NIRVE or 714.892.5795 for your shipping and handling rates. Rate varies depends on shipping location.
Following the above-mentioned policy, we can ship your order anywhere you designate (except P.O. Box, APO, and FPO addresses). For security reason, we reserved the rights to refuse order that is shipping to an unconfirmed address. A confirmed address is a verified mailing address listed on file with the credit card issuer.
Sales tax is collected accordingly in the State of California. All local pick-up orders are subjected to California 7.75% sales tax.
Shipping and Handling Charges
Nirve assumes responsibility for every package it ships until Nirve's appointed courier delivers the package to the address designated by the customer who made the order. The cost of shipping and handling is added to your order as a separate charge. All charges are clearly indicated on your invoice summary.
Please call 1.888.BY.NIRVE for shipping rates to Alaska and Hawaii.
Shipping / Delivery Timeline
Nirve assumes responsibility for every package it ships until Nirve's
appointed courier delivers the package to the address designated by the customer
who made the order. The delivery of your order may take from one to seven
business days, or more depending on your location. Shipping on or near holidays
may also add time to delivery.