Customer Service Support Center

FAQ  |  ASK NIRVE  |  SUGGEST  |  MANUALS

Useful Links

Pre-Sale:
Customer Privacy
Method of Payment & Tax
Purchase Agreement
Safe Shopping
Shipping Policy

Post-Sale:
Assembly of Bicycles & Credit
Cancellations
Money Back Guarantee
Returns & Exchanges

Product Support:
Manuals
How-To Videos
Product Warranty
Service & Maintenance

Contact Nirve


If you're experiencing a problem within our website, please fill out and submit the following bug report form.

If you would like to make a suggestion/comment, or request for website feature/product enhancement, please use our suggestion form instead.

Bug Report Form

When you submit a bug report, the problem will be assigned to the appropriate engineer. You may or may not get a response depends on each case. Please check out our tips or workarounds on some Frequently Asked Questions.

Please be as specific as possible when describing the problem.

  1. What type of browser are you using?
         If other, please specify:

  2. What version of browser are you using?

    If known, please specify the exact version you are using:

  3. What operating system are you using?
         If other, please specify:

  4. Please enter a brief one-line description of the problem:
  5. If the problem is reproducible, please list the steps required to cause it,
    numbered or leaving a blank line between steps:


    If the problem is not reproducible (only happened once, or occasionally for no apparent reason), please describe the circumstances in which it occurred and the symptoms observed:

    (note: it is much harder for us to fix non-reproducible bugs)
  6. If the problem causes any error messages to appear, please write down the exact text displayed and enter it here:
  7. Please provide us with the following information in case we need to contact you:
    Name*: (optional)
    Phone*: (optional)
    E-mail*: (optional)

  

* We may need to contact you for more information if we have trouble reproducing the problem you described.

Back to Top




Nirve Sports, Nirve, and Nirve TV are trademarks of Nirve Sports, Ltd. 

Questions or problems regarding this Web site should be directed to support@nirve.com.

Copyright © 1999-2008 Nirve Sports, Ltd. All rights reserved.