Customer Service Support Center

RECALL SAFETY INFORMATION  |  FAQ  |  ASK NIRVE  |  SUGGEST  |  MANUALS  |  COMPLIANCE CERTIFICATES

Useful Links

Website Policies &
Terms of Use:
Customer Privacy
Method of Payment & Tax
Purchase Agreement
Safe Shopping
Shipping Policy

Orders Related:
Assembly of Bicycles & Credit
Cancellations
Money Back Guarantee
Returns & Exchanges

Product Information & Support:
Owner's Manual, Assembly Info, & Technical Specs
How-To Videos
Product Warranty
Service & Maintenance
Compliance Certificates
Recall Safety Information

Contact Nirve


Do you have a question that wasn't in our Frequently Asked Questions (FAQ) section? ASK NIRVE!

Nirve wants to respond to your questions, comments, and concerns as quickly as possible. Just type them into the space provided below, and click on  the SEND button.  When it comes to learning how we can improve our site, make customer visits more enjoyable, and make the shopping experience even easier, your input is our most valuable resource.  We welcome your thoughts!
Top 5 Questions
1. How do I return an item?
2. How do I assemble a bike?
3. What is the warranty on your products?
4. Is my transaction secure if I purchase online?
5. What is your shipping policy?

Order Desk and Customer Service
If you have questions regarding our products, your order status, need to trace your package, or to cancel / return your order, please contact us via email, toll-free 1-888-BY-NIRVE (1-888-296-4783), or 1-714-892-5795 for International Direct.

Product Technical Support
For questions regarding assembly completion, or for assistance making minor adjustments, please call us toll-free at: 1-877-NIRVE-TECH (647-8383) or via email.

Technical Support
To report a software or web related problem, please use our Bug Report Form or contact us via email.

ASK NIRVE - Contact Us by filling out the form below:

Name*
E-mail*
Subject : 
Order ID :  (if any)
Your Message*
* Required fields
    I have read and agree with your Customer Privacy statement.
 





Nirve Sports, Nirve, and Nirve TV are trademarks of Nirve Sports, Ltd. 

Questions or problems regarding this Web site should be directed to support@nirve.com.

Copyright © 1999-2013 Nirve Sports, Ltd. All rights reserved.