Website Policies &
Method of Payment & Tax
Assembly of Bicycles & Credit
Money Back Guarantee
Returns & Exchanges
Product Information & Support:
Owner's Manual, Assembly Info, & Technical Specs
Service & Maintenance
Recall Safety Information
Welcome to the Nirve Customer Service Support Center. The purpose of this section is to enhance the support services we provide to our customers. We've provided a number of resources here to help you resolve problems, report bugs and suggest improvements to our website, products and service.
Order Desk and Customer Service
If you have questions regarding our products, your order status, need to trace your package, or to cancel / return your order, please email us at firstname.lastname@example.org, or call us toll-free 1-888-BY-NIRVE (1-888-296-4783 or 1-714-892-5795 for International Direct).
Click here to download our latest catalog. (File Size: 19.2MB)
Product Technical Support
For questions regarding assembly completion, or for assistance making minor
adjustments, please call us toll-free at: 1-877-NIRVE-TECH (1-877-647-8383) or email email@example.com.
To report a software or web related problem, please use our Bug Report Form or email us at firstname.lastname@example.org.
This page contains answers to frequently asked questions handled by our support staff, along with some tips and tricks that we have found useful.
At the "Ask Nirve!" page, you can send us questions or concerns that are not addressed in the FAQ section.
At the "Suggest" page, you can send us your ideas for enhancing our products, improving our customer service, and any other suggestions you may have.