Customer Service Support Center

RECALL SAFETY INFORMATION  |  FAQ  |  ASK NIRVE  |  SUGGEST  |  MANUALS  |  COMPLIANCE CERTIFICATES

Useful Links

Website Policies &
Terms of Use:
Customer Privacy
Method of Payment & Tax
Purchase Agreement
Safe Shopping
Shipping Policy

Orders Related:
Assembly of Bicycles & Credit
Cancellations
Money Back Guarantee
Returns & Exchanges

Product Information & Support:
Owner's Manual, Assembly Info, & Technical Specs
How-To Videos
Product Warranty
Service & Maintenance
Compliance Certificates
Recall Safety Information

Contact Nirve

Welcome to the Nirve Customer Service Support Center. The purpose of this section is to enhance the support services we provide to our customers. We've provided a number of resources here to help you resolve problems, report bugs and suggest improvements to our website, products and service.

Order Desk and Customer Service 
If you have questions regarding our products, your order status, need to trace your package, or to cancel / return your order, please email us at cs@nirve.com, or call us toll-free 1-888-BY-NIRVE (1-888-296-4783 or 1-714-892-5795 for International Direct).

Click here to download our latest catalog. (File Size: 19.2MB)

Product Technical Support
For questions regarding assembly completion, or for assistance making minor adjustments, please call us toll-free at: 1-877-NIRVE-TECH (1-877-647-8383) or email tech@nirve.com.

Technical Support
To report a software or web related problem, please use our Bug Report Form or email us at support@nirve.com.

  • FAQ
    This page contains answers to frequently asked questions handled by our support staff, along with some tips and tricks that we have found useful.

  • ASK NIRVE!
    At the "Ask Nirve!" page, you can send us questions or concerns that are not addressed in the FAQ section.

  • SUGGEST
    At the "Suggest" page, you can send us your ideas for enhancing our products, improving our customer service, and any other suggestions you may have.

 





Nirve Sports, Nirve, and Nirve TV are trademarks of Nirve Sports, Ltd. 

Questions or problems regarding this Web site should be directed to support@nirve.com.

Copyright © Nirve Sports, Ltd. All rights reserved.